Vaga de Technical Support Representative
1 vaga: | Publicada em 30/06
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Find what drives you on a team with a more than 75-year history of discovery,
determination, and innovation. As a global leader in high-tech filtration,
separation, and purification, Pall Corporation thrives on helping our customers
solve their toughest challenges. Our products serve diverse, global customer needs
across a wide range of applications to advance health, safety and environmentally
responsible technologies. For the exponentially curious, Pall is a place you can
thrive and amplify your impact on the world.
Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the
discovery, development and delivery of solutions that safeguard and improve human
health.
Learn about the Danaher Business System which makes everything possible.
Join Our Global Technical Team:
Unlock Technical Excellence, Master Innovative Problem-Solving, Acquire New
Skills, and Foster Collaborative Connections with Diverse Teams and Customers!
Technical Support Representative (f/d/m) is responsible for providing cutting-edge
technical support to our customers. Will play a crucial role in understanding
their technical requirements, assisting them with filter sizing, optimization, and
providing solutions to enhance their process. Will enable our customers to
maximize the efficiency and effectiveness of their methods.
This position is part of the Food and Beverage Technical Support Team (SLS) and
will be located in Brazil. Provide unbiased technical support to our Customers and
Sales Team in LATAM.
In this role, you will have the opportunity to:
Process and respond to technical requests from customers, providing accurate and
timely solutions and recommendations.
Select and size filters based on technical requirements, considering various
factors to ensure optimal performance.
Assist in the elaboration of quotation texts and preparation of offers.
Direct inquiries and assign work to subcontractors as needed, ensuring efficient
and timely completion of tasks.
Involvement in training sessions and workshops for customers and internal teams to
enhance their understanding of technical processes, filter sizing techniques, and
optimization strategies.
The essential requirements of the job include:
Master's or bachelors degree in engineering, Technical Sciences, or a related
field.
Strong technical background with customer-facing technical experience.
Proficiency in utilizing software tools (Microsoft, SAP, Sales-Force) and systems
relevant to technical support.
Proficiency in English, Portuguese, and Spanish for seamless communication with
clients.
Readiness to travel.
It would be a plus if you also possess previous experience in:
Customer-facing experience and working in an international environment
Pall Corporation, a Danaher company, offers a broad array of comprehensive,
competitive benefit programs that add value to our lives. Whether its a health
care program or paid time off, our programs contribute to life beyond the job.
Check out our benefits at danaherbenefitsinfo.com.
At Danaher we bring together science, technology and operational capabilities to
accelerate the real-life impact of tomorrows science and technology. We partner
with customers across the globe to help them solve their most complex challenges,
architecting solutions that bring the power of science to life. Our global teams
are pioneering whats next across Life Sciences, Diagnostics, Biotechnology and
beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences,
both visible and not, found in our workforce, workplace and throughout the markets
we serve. Our associates, customers and shareholders contribute unique and
different perspectives as a result of these diverse attributes.