Vaga de System and Database Analyst - Client Relationship

Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the worlds largest PC company by further expanding into growth areas that fuel the advancement of New IT technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. This transformation together with Lenovos world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Motorola Mobility, A Lenovo Company, is one of the worlds fastest growing smart phone providers, creating groundbreaking, affordable, high-quality products designed and built with the global customer in mind. And its our people who make this all happen. We are thinkers, risk-takers and problem solvers, working together to constantly challenge the status quo. If you share our commitment to ingenuity, creativity and innovation we want you to help us define our world of tomorrow. Motorola is at the forefront of designing and developing products supporting 5G technology. Explore the opportunities and apply today. The Motorolas Marketing Customer Relationship Management (CRM) system, provides direction, leadership, comprehensive applicable data, guidance and assistance to promote interactions and experiences with customers during its journey with Motorola. This person will support North America team on the creation and execution of marketing strategies and campaigns (EMAIL and PUSH) on Salesforce Marketing Cloud and other SaaS platforms, that increase the value of our customer base over time. This role has been chartered to support functionality (email marketing and push notification) that will help Motorola's digital presence in scaling up our audience, nurturing deep relationships with our base, increase brand equity and test new tactics to retain our customers. Responsibilities: - Create customers segmentations using SQL language in Salesforce Marketing Cloud - Implement email campaign HTMLs with provided assets - Execute and analyze marketing campaigns A/B tests and have business improvements conclusions; - Create push campaigns on Engage (internal Motorolas system) and analyze the results; - Create, develop, execute and maintain a comprehensive strategy to collect, segment, analyze and integrate customer´s expectations, preferences and aversions into marketing functions across all products; - Build reports and strategic business recommendations by analyzing dashboards and processing data; - Must have good interpersonal skills to manage contacts with different professionals. Have contact with key stakeholders (IT, Brand, E-commerce, Regional Marketing, B2B, Insurance and HelloYou App teams) in furthering our marketing objectives; - Make decisions based on data analysis. Have capabilities to maintain the integrity of the CRM system, including updates, refinements and overall database; - Support North America Marketing Team on marketing execution - Join weekly North America planning meetings Requirements: - Bachelor Degree: Information Technology or similar - SQL and HTML programming language; - Database development - Be dynamic, with excellent interpersonal communication and agility; - Have an analytical mind and know how to work with data in favor of the objectives; - Be extremely organized, be proactive and be able to work independently. - Knowledge of the office package (word / excel / ppt) - Google Big query Differentials: - Understanding of the development and deployment of CRM activities. - Salesforce Marketing Cloud Languages: - Advanced English; Motorola Mobility is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. #MBG