Vaga de Support Assistant

Support Assistant Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, were improving everyday life. See how at www.cognizant.com or What Youll Do As a Support Assistant, will serve customers of different levels, support technical issues related to products, processes and project guidelines. Key Responsibilities · Support team (end to end process). · Drive agents to Best Performance. · Attend e replicate mandatory training sections. · Work according to SLA and Google guidelines. Preferred experience: · Experience in customer support. · Skills in customer service platforms such as Chat, Email and Phone. · Clear communication skills (spoken and written). · Ability to meet quality guidelines. · Intermediate English. Why Cognizant? A career in one of the largest and fastest growing IT services providers worldwide. Ongoing support and funding with training and development plans. A highly competitive benefits and salary package. Opportunity to work for leading global companies. Cognizant values diversity in our talent pool, so we encourage professionals with disabilities, LGBTQIA+, people in refugee situations, women, racial groups, and professionals 50+ to apply for all our advertised openings. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 345,000 associates around the world. We dont just dream of a better way  we make it happen. We take care of our people, clients, company, communities and climate by doing whats right. We foster an innovative environment where you can build the career path thats right for you. About us: Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Our commitment to diversity and inclusion: Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.