Vaga de Supervisor-Spa (Supervisor Spa & Fit)
1 vaga: | Publicada em 04/07
A combinar
Sobre a vaga
POSITION SUMMARY
Advise employees on general property information, in-house groups, policy changes,
or other pertinent information. Answer questions about available services, general
property information and amenities. Confirm guest first and last name and type of
treatment scheduled prior to beginning treatment. Monitor and stick to time
schedule throughout the day. Advise providers of last-minute changes or additions
to schedule and resolve scheduling situations as needed. Promote and sell
spa/salon services and retail products. Complete requisitions for additional
products, supplies, or equipment. Inspect work areas and tools/equipment to ensure
conformance to company standards. Notify Engineering of spa/salon maintenance and
repair needs.
Assist management in hiring, training, scheduling, and motivating and coaching
employees; serve as a role model. Report accidents, injuries, and unsafe work
conditions to manager. Follow all company policies and procedures; ensure uniform
and personal appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests service
needs; assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional language; prepare and
review written documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals. Ensure adherence to quality
expectations and standards; develop and implement quality improvement or
corrective action plans. Stand, sit, or walk for an extended period of time. Move,
lift, carry, push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.
PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
At least 2-years of related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a
diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Be
begin
belong
become