Vaga de Supervisor de A&B
1 vaga: | Publicada em 04/10
- A combinar
Sobre a vaga
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff, and rectify any
deficiencies. Complete opening and closing duties including setting up necessary
supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect
storage areas for organization, use of FIFO, and cleanliness. Complete scheduled
inventories and stock and requisition necessary supplies. Monitor dining rooms for
seating availability, service, safety, and well being of guests. Complete work
orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model and
first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak with others using
clear and professional language. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards; and identify, recommend, develop, and
implement new ways to increase organizational efficiency, productivity, quality,
safety, and/or cost-savings. Read and visually verify information in a variety of
formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g.,
to identify defects). Stand, sit, or walk for an extended period of time or for an
entire work shift. Move, lift, carry, push, pull, and place objects weighing less
than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects
of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces. Move up and down stairs and/or
service ramps. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. Perform other reasonable job duties as requested by
Supervisors.
PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
At least 2 years of related work experience.
Supervisory Experience:
At least 1 year of supervisory experience.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a
diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Be
begin
belong
become
JW Marriott is part of Marriott International's luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
youre happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brands namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience unlike
any other, where youll be part of a community and enjoy true camaraderie with a
diverse group of co-workers. JW creates opportunities for training, development,
recognition and most importantly, a place where you can pursue your passions in a
luxury environment with a focus on holistic well-being. Treating guests
exceptionally starts with the way we take care of our associates. Thats The JW
Treatment". In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.