Vaga de Style Supervisor (Supervisor de Governança)
1 vaga: | Publicada em 04/07
A combinar
Sobre a vaga
POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper
to ensure quality standards. Run sold room reports, verify room status, determine
discrepant rooms, prioritize room cleaning, and update status of departing guest
rooms. Assist Housekeeping management in managing daily activities. Act as a
liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and
Laundry. Document and resolve issues with discrepant rooms with the Front Desk.
Prepare, distribute, and communicate changes in room assignments. Communicate
issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Follow all company and safety
and security policies and procedures; report any maintenance problems, safety
hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Move, lift, carry, and place objects weighing
less than or equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Reach overhead and below
the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel,
or walk for an extended period across an entire work shift. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Enter and locate work-related information using computers
and/or point of sale systems. Read and visually verify information in a variety of
formats (e.g., small print). Perform other reasonable job duties as requested by
Supervisors.
PREFERRED QUALIFICATION
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
At least 1 year of related work experience.
Supervisory Experience:
At least 1 year of supervisory experience.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a
diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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