Vaga de Strategic Customer Success Manager, Global Strategic Accounts
1 vaga: | Publicada em 03/07
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WHO YOU ARE You are an established customer success professional who finds satisfaction in helping your customers achieve great things. You have an excellent track record in customer success or a related role and are excited to work with complex multinational businesses. You have significant project management experience and/or formal certifications (PMP, Agile, etc)You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problemsYoure known for being a team player. We just cant emphasize this enoughHigh level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts othersYou have strong technical domain knowledge of two or more of the following:
SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or
Programming (HTML etc)3-6 years experience managing complex accounts (Fortune 100,
FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client stakeholders
at a SaaS company WHAT WE OFFERDetails of these benefits plan will be provided if
a candidate receives an offer of employment. Benefits may vary by location.From
offering comprehensive benefits to fostering flexible environments, weve got you
covered so you can prioritize work-life harmony. Competitive compensation that may
include equityRetirement and Employee Stock Purchase PlansFlexible paid time
offComprehensive benefit plans covering medical, dental, vision, life, and
disabilityFamily services that include fertility benefits and equal paid parental
leaveProfessional development supported by formal career pathing, learning
platforms, and tuition reimbursementCommunity engagement opportunities throughout
the year, including an annual company wide Volunteer WeekEmployee Resource Groups
that provide supportive communities within BrazeCollaborative, transparent, and
fun culture recognized as a Great Place to Work ABOUT BRAZEBraze is a leading
customer engagement platform that powers lasting connections between consumers and
brands they love. Braze allows any marketer to collect and take action on any
amount of data from any source, so they can creatively engage with customers in
real time, across channels from one platform. From cross-channel messaging and
journey orchestration to Al-powered experimentation and optimization, Braze
enables companies to build and maintain absolutely engaging relationships with
their customers that foster growth and loyalty.Braze is proudly certified as a
Great Place to Work in the U.S., the UK and Singapore. We ranked #3 on Great Place
to Work UKs 2024 Best Workplaces (Large), #3 on Great Place to Work UKs 2023 Best
Workplaces for Wellbeing (Medium), #4 on Great Place to Works 2023 Best Workplaces
in Europe (Medium), #10 on Great Place to Work UKs 2023 Best Workplaces for Women
(Large), #19 on Fortunes 2023 Best Workplaces in New York (Large). We were also
featured in Built In's 2024 Best Places to Work, U.S. News Best Technology
Companies to Work For, and Great Place to Work UKs 2023 Best Workplaces in
Tech.Youll find many of us at headquarters in New York City or around the world in
Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney
and Tokyo not to mention our employees in nearly 50 remote locations.BRAZE IS AN
EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and
opportunities inside and outside the organization.Building meaningful connections
is at the heart of everything we do, and that includes our recruiting practices.
We're committed to offering all candidates a fair, accessible, and inclusive
experience regardless of age, color, disability, gender identity, marital status,
maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or
status as a protected veteran. When applying and interviewing with Braze, we want
you to feel comfortable showcasing what makes you you.We know that sometimes
different circumstances can lead talented people to hesitate to apply for a role
unless they meet 100% of the criteria. If this sounds familiar, we encourage you
to apply, as wed love to meet you.Please see our for more information on how Braze
processes your personal information during the recruitment process and, if
applicable based on your location, how you can exercise any privacy rights.