Vaga de Sr Product Manager - Regionalization, Delivery Experience
1 vaga: | Publicada em 19/10
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At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job
positions, therefore, we act intentionally so that our internal environment
reflect the plurality of the businesses we play and the customers we serve.
In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of Strive to Be Earth's Best Employer. Understanding our responsibility and our need for change, we are conscientious that Success and Scale Bring Broad Responsibility Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon Its always Day1. Our groups are organized in the following fronts:
BEN - Black Employee Network, Glamazon (LGBTQIA+) and People With
Disabilities.
For millions of customers worldwide, the Amazon name is synonymous with delivery
and the Delivery Experience (DEX) team provides those customers with innovative
ways to get what they want and need, enabling the choices they make on every
order, every day. We combine customer impact with retail invention, solving huge
technical challenges along the way.
Amazon strives to be Earth's most customer-centric company where people can find
and discover virtually anything they want to buy online. By giving customers more
of what they want - low prices, vast selection, and convenience - Amazon continues
to grow and evolve as world-class e-commerce. Amazon.com.br is an important and
fast-growing business for Amazon.
We are looking for a Sr. Product Manager to lead Delivery Experience
Regionalization. You'll be responsible for the designing, implementing, and
maintaining high impact processes and supporting teams, that helps us deliver on
our customer promise seamlessly. This role will partner closely with the Amazon
Transportation, Operations, Finance, Retail and WW DEX leadership to solve
customer facing shipping solutions.
Key job responsibilities
" Define and deliver important programs with broad cross-functional and
cross-organizational business impact;
" Lead the design of the solution, implementation, and delivery of a highly
complicated cross-functional project in a new business area;
" Delivery strategy:
work closely with the team leadership to define priorities for delivery strategy
internally and with partners, using data to create and communicate business plans
to senior leadership.
" Product Definition:
incorporate benchmarking information from local competitors as well as best
practices and lessons learned from other geographies to define best-in-class
customer experience.
" Support and own the design and development of projects, working through all
related dependencies with internal and external teams, mainly Operations,
Transportation, Buyer Risk Prevention and Technology teams.
" Develop customer requirements (user stories, use cases) and business
requirements, participating in design of the user experience, release goals and
prioritization of assigned features according to customer value
" Bring strong, data-driven business and strategic judgment to decisions;
" Develop business and process requirements, prioritize needs, and manage
milestones and overall roadmap.
" The enhancement of Amazon delivery experience, including the definition of
shipping prices and shipping promotions;
" Bring analytical horsepower, enhanced excel skills (and ideally SQL), and a deep
curiosity about how things work;
" Identify and develop opportunities for improved cash flow in Shipping Programs;
" You will engage with senior leadership on drafting proposals for new concepts,
improvement plans, 3-year strategy and outlook.
- Relevant years of product or program management, product marketing, business
development or technology experience;
- Bachelor's degree or equivalent;
- Experience owning/driving roadmap strategy and definition;
- Experience with end to end product delivery;
- Experience with feature delivery and tradeoffs of a product;
- Experience as a product manager or owner;
- Experience owning technology products.