Vaga de Senior Product Manager, Alexa Brazil
1 vaga: | Publicada em 08/10
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Are you passionate about cutting edge technologies such as artificial intelligence
and ambient computing? The Amazon Alexa International team is looking for a Senior
Product Manager to improve and invent the Alexa customer experience for Brazilian
Customers. As a Senior Product Manager, you will have a wide set of
responsibilities to ensure our customers are delighted, including launching new
Alexa powered devices and experiences and making Alexa continuously smarter. This
role is equal parts business strategy and product definition/delivery. You will
need to thrive and deliver results in a highly ambiguous, fast-paced, and dynamic
business environment operating at all levels of the organization. The ideal
candidate will use a combination of outstanding analytical skills,
cross-functional understanding, business judgment, and strategic thinking to
define the programs that improve Alexa BR Customer Experience. You will work
closely with many partners such as business development, solutions architects,
finance, engineering, tax, accounting, and legal to ensure customers have access
to a world class Alexa experience in the BR.
Key job responsibilities
" Define user needs and identify gaps, features enhancements and opportunities to
grow the business.
" Define creative, high-quality, simple product roadmaps based on team strategy
and vision.
" Develop detailed, crisp business requirements and user stories that can be used
to create product specifications and architecture for each product and
application.
" Manage prioritization and trade-offs among customer experience, performance and
operational support load.
" Continuous monitor customer experience performance, identify gaps and
improvement areas and build improvement plan.
" Work closely with engineering teams and program management to deliver products
to the market.
" Proactively identify and resolve strategic issues that may impair the teams
ability to meet strategic, financial, and technical goals.
- 5+ years of product or program management, product marketing, business
development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience owning technology products
- Strong analytical skills, ability to produce, interpret and draw conclusions
from complex data
- Demonstrated ability to solve problems and translate customer needs into
projects using creative thinking and innovation
- Experience thinking strategically and executing tactically, with the desire to
roll up your sleeves
- Demonstrated ability to quickly learn and adapt to new digital tools for process
optimization and reporting
- Strong verbal and written communication skills
- Fluent both in English and Portuguese