Vaga de Resources Coordinator, E&A
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Parts and Field Service is now looking for enthusiastic Resources Coordinator, E&A
to join our skilled team in Rio de Janeiro, Brazil.
Wärtsilä is a world leader in marine technology and leading the industry's
transformation towards a decarbonised and sustainable future. With the worlds
widest portfolio and service network, we Wärtsilians - deliver efficient, safe
and sustainable integrated products and solutions to enhance the business of our
customers. The opportunities presented through digitalisation and new technologies
are offering a new era of shipping. Did you know that shipping is the worlds most
efficient mode of transportation and that approximately 90% of world trade is
carried by sea?
We want to change the course towards an interconnected and cleaner maritime future
and are constantly on the lookout for future-oriented talent to join our team and
to work towards enabling sustainable societies through innovation in technology
and services - together. Are you ready to jump onboard?
Main responsibilities:
Technically and professionally develop Field Service team, improving quality of
service delivery and customer service.
Implement and review processes and procedures related to the area and other
related areas, complying with and enforcing corporate policies, rules and
guidelines, aiming to improve the internal demands of the area.
Contribute to the annual budget of the area, generate a technical training plan
for the area, considering the available resources, aiming at meeting the company's
business strategy, performance indicators, increasing the team's technical
quality, controlling the efficiency and utilization of trainings.
Do 'Development Discussions' with goal setting, following a global procedure based
on performance indicators, strategic development plan and continuous improvement
techniques.
Ensure the utilization rate of Field Service teams, aiming corporate goals, using
the corporate process tools Service Work Force, Planning Board, FS mobility.
Attend internal and external services request, planning, evaluating services
request, ensuring the best utilization rate and complying with customers' needs.
Monitor and require the use of available process tools for monthly time control.
Promote effective communication with other departments to ensure the satisfaction
of internal and external customers according to needs and requirements.
Utilization of development management tools as We Learn and Professional Skill
Management tool.
Manage and approve travel expenses created by your designated team using My Travel
tool, complying with and enforcing corporate policies, rules and guidelines.
What it takes:
Bachelor Degree in Engineering, Nautical Sciences, Administrative or equivalent
Advanced English and Portuguese (Spoken, Written)
Previous experience electrical and automation systems
Knowledge in 4 stroke engines and propulsion controls systems will be a plus
Nice to have Spanish
Microsoft Office 365 advanced
Skills:
Negotiation
Customer oriented
Teamwork
Goal oriented
Analysing skills
Organized
Willing to learn
AI and report tools
Last application date:
27/10/2024
At Wärtsilä we value, respect and embrace all our differences, and are committed
to diversity, inclusion and equal employment opportunities; everyone can be their
true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for
the marine and energy markets. Our team of 17,800 professionals, in more than 280
locations in 79 countries, shape the decarbonisation transformation of our
industries across the globe. Read more on www.wartsila.com.
#wärtsilämarine #FSWScareers #fuelyourpower #Technology #Careers #Sustainability
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