Vaga de Quality Manager

- Provide guidance on development of quality procedures in the areas of Rig Technologies, as well as implementation of global procedures, ensuring compliance with the requirements of API Q1 and standards, product standards, legal, and customer requirements. - Manage Plants QMS and maintain certification to API Q1/ and other API 16AR requirements. - Manage internal and external audits related to ISO/product standards, legal and customer requirements. - Monitor and implement corrective and preventive actions, ensuring the application of proper methodology for identifying the root causes, plan corrective actions and to avoid recurrence via Intelex system. - Perform periodic Management Reviews as per NOV procedures for improvement of QMS. - Plan appropriate resources to support operational needs and activities needed for process improvement. - Provide Support for qualification and reassessment of suppliers critical to the organization and their proper records in the organizations current system. - Continuously monitor the level of customer satisfaction through indicators and other available tools; -Support the implementation and, when necessary, lead continuous improvement projects in the organization. - Manage all activities related to Documentation Specialists, such as inspection reports, databooks and equipment certifications; - Working with QC manager, monitor activities related to Metrology, ensuring the appropriate condition of the measuring instruments as well as all the appropriate updated controls. - Manage and coordinate team activities, including training, development, performance evaluation, hiring decisions, and setting performance goals and objectives for the department; - Support and implement global quality requirements including the goals and objectives and report performance. - Support the other departments in mapping theirprocesses and solving problems, through the use of quality tools. - Reduce Cost of Quality working with operations and improve OTD. - Demonstrate engagement and collaborate with other functional departments in problem solving activities and preparing reports for presentations. - Manage department budgets and expenses. - Demonstrate leadership on customer inquiries, visits and requests. - Stay engaged with the Quality Control activities and monitor daily shop floor issues for quick rectifications. - Support Global Quality initiatives and provide feedback for process improvement. REQUIREMENTS:- Higher education in Administration, Engineering or related areas;- MBA/Postgraduate degree in Administration, Engineering or related areas is desirable;- API Q1 and training required;- Training in Continuous Improvement Methodologies (Six Sigma, Kaizen, QRM, Lean Manufacturing, among others);- Training in Quality Management System Standards;- Solid experience as a Quality Manager and/or Coordinator in other companies;- Advanced English and Spanish. Informações adicionais: Manage activities related to Quality Assurance and Quality Control ensuring conformance with NOV Global Repair PBA and other global processes and systems. Responsible to ensure maintenance of the QMS through established procedures and systems. Responsible for the team of Quality Assurance and Quality control personnel and provide guidance for effective planning and execution of Quality activities. Develop, monitor, and improve Quality Objectives and key KPIs. Monitor and improve customer satisfaction by providing timely feedback on issues and concerns raised via MSNs and collecting their periodic feedback surveys.