Vaga de Quality Assurance Analyst - Model Data - São Paulo
1 vaga: | Publicada em 04/07
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Quality Assurance Analyst - Model Data - São Paulo
Sao Paulo Regular Operations Job ID:
A31732
Responsibilities
"About ByteDance ByteDance is a global incubator of platforms at the cutting edge
of commerce, content, entertainment, and enterprise services
over 2.5 billion people interact with ByteDance products, including TikTok
Why Join Us Creation is the core of ByteDance's purpose. Our products are built to
help imaginations thrive. This is doubly true of the teams that make our
innovations possible. Together, we inspire creativity and enrich life
a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to
innovate, and to grow as one team. Status quo? Never. Courage? Always. At
ByteDance, we create together and grow together. That's how we drive impact
for ourselves, our company, and the users we serve.
Join us. About Building a world where people can safely discover, create and
connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global
online community is safe and empowered to create and enjoy content across all of
our applications.
We have invested heavily in human and machine-based moderation to remove harmful
content quickly and often before it reaches our general community. About the team
The Search Model Data Team is responsible for supporting search data labeling
projects covering over 20 countries/regions and 18 languages.
The data labeled will be provided to the R&D team, the R&D team will apply human
labeled data to train and test algorithm models for various search business
segments, helping to optimize the search engine, launch new features and improve
user experience when using the search function on our platform. Responsibilities
Working in the Quality Assurance team to make sure data delivery key targets (e.
g. productivity;efficiency;quality;latency) are met in all Search Recommendation
projects
Responsible for policy and guideline cascading and clarification with BPOs to
ensure better understanding and implementation alignment
Conduct quality inspection and calibration meetings in the appeal process to make
sure the delivery quality and improve the performance to achieve the project
target
Work closely with POC and other stakeholders in order to provide feedback on data
quality/SOP/guideline/trends and ensure the overall success of projects
Support internal/external training and the go-live process of new hires
Performs other duties as assigned
Qualifications
"Minimum Qualifications
Bachelors degree or above or equivalent work experience
Excellent English and Brazilian Portuguese language knowledge
Experience working with Quality Assurance:
familiarity with RCA methodology
Willing to work with sensitive issues that include child exploitation, a variety
of religious and political views, violence, adult & sexual content
Willing to work on shifts, including weekends and public holidays
Preferred Qualifications
Knowledge about TikTok, Search Engines
Familiar with social media platforms
Good communication skills
Experience in cross-team collaboration
Eager to learn
--- Trust & Safety recognises that keeping our platform safe for TikTok
communities is no ordinary job which can be both rewarding and psychologically
demanding and emotionally taxing for some. This is why we are sharing the
potential hazards, risks and implications in this unique line of work from the
start, so our candidates are well informed before joining. We are committed to the
wellbeing of all our employees and promise to provide comprehensive and
evidence-based programs, to promote and support physical and mental wellbeing
throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play,
so we work in collaboration and consultation with our employees and across our
functions in order to ensure a truly person-centred, innovative and integrated
approach. ByteDance is committed to creating an inclusive space where employees
are valued for their skills, experiences, and unique perspectives. Our platform
connects people from across the globe and so does our workplace.
At ByteDance, our mission is to inspire creativity and enrich life. To achieve
that goal, we are committed to celebrating our diverse voices and to creating an
environment that reflects the many communities we reach. We are passionate about
this and hope you are too.
--- ByteDance Inc. is committed to providing reasonable accommodations in our
recruitment processes for candidates with disabilities, pregnancy, sincerely held
religious beliefs or other reasons protected by applicable laws. If you need
assistance or a reasonable accommodation, please reach out to us at
https://shorturl.at/cdpT2 #LI-Hybrid