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Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their
best in the moments that matter - and we live up to our purpose every day by
solving for safer. Because people can only be their best when they not only feel
safe, but are safe. We're solving for safer by building the best possible
technologies across every part of our safety and security ecosystem. That's
mission -critical communications devices and networks, AI-powered video security &
access control and the ability to unite voice, video and data in a single command
center view. We're solving for safer by connecting public safety agencies and
enterprises, enabling the collaboration that's critical to connect those in need
with those who can help. The work we do here matters.
Department Overview
Noggin is a leader in integrated resilience management technology, offering a
next-generation, cloud-based platform that combines 10 essential solutions into
one unified system. Our award-winning platform seamlessly integrates operational
and third-party risk management, operational resilience, business continuity,
incident and crisis management, emergency management, and security and safety
operations.
The Pre-Sales team possesses a deep knowledge of our solutions and provides
customers with tailored demos as well as proof of concept delivery. Sitting within
the Business Development function, they work closely with Product, Sales,
Professional Services and Customer Success. They also assist with implementations
on an as-needed basis.
Job Description
The Pre-Sales Engineer is an expert in Noggins products who can match customer
needs with Noggins available solutions, to help close deals more quickly. The
role requires taking an active role in understanding customer needs, developing an
initial view of how the solution should be adapted to meet those needs, and
determining how Noggins products can be positioned to emphasise differentiators
and advantages. The Pre-Sales Engineer acts as a subject matter expert in meetings
with prospects/customers, demonstrating the products and answering questions, to
ensure that Noggin understands the customers problems and the customer
understands how Noggin can solve them, and the benefits we offer.
The Pre-Sales Engineer is also often the first point at demonstrating the Noggin
products to the customer, so needs to have excellent knowledge of the Noggin
products, and great presentation skills. The Pre-Sales Engineer will often tailor
the software solution before demonstrating it and answer any product or
implementation questions.
Key Responsibilities:
Planning and Product Knowledge:
Support pre-sales strategies to achieve sales targets and maintain deep expertise
in Noggin products, including customer needs, use cases, and benefits. Contribute
to product development with market analysis and strategic insights while staying
informed about software functionality, key features, and market relevance. Develop
expertise in the technical aspects of the solution, keeping up-to-date with the
product roadmap.
Consulting, Solution Design and Demo/Presentation:
Engage with customers to gather requirements, analyse needs, and design tailored
solutions, including custom configurations. Deliver compelling presentations and
demos that showcase Noggins capabilities and serve as the product expert in
meetings. Provide customised training and support during product trials,
addressing any gaps in customer requirements through configuration, integration,
or development.
Deal Support and Pipeline Management:
Contribute to proposals by clearly documenting customer needs and aligning
Noggins solutions. Support tender responses, collaborate with pre-sales teams to
address non-functional questions, and accurately scope project implementations.
Manage CRM data and ensure deals are qualified before investing pre-sales
resources, while maintaining up-to-date documentation.
Revenue performance:
Ensure that you are contributing to closure of revenue as per the agreed
performance KPIs
Demand Generation. Support the demand generation function by providing assistance
to marketing lead generation effort as required.
Marketing Support:
Work closely with Marketing and Product teams to share customer insights, refine
communication strategies, and enhance value propositions. Provide timely
post-event reports and conduct debriefs with internal stakeholders to optimise
marketing and sales efforts.
Basic Requirements
Education and Qualifications
Bachelors degree in business / commerce / information technology / computer
science, or equivalent qualifications or experience.
Experience and Skills
Essential:
A minimum of 5 years commercial experience in business or software analysis, with
at least 2 in a senior role
Fluent English
Demonstrated experience in requirements gathering and analysis, and pre-sales
consulting and the preparation of pre-sales documents
Demonstrated experience in analyzing the needs of prospective customers against an
existing product set, and providing advice on how solutions can be delivered using
those products
Experience with ownership of the client relationship and front-line stakeholder
engagement
Experience working within project teams in a software development context
Market or product analysis for software products
Business development or sales experience
Desirable to have exposure to risk, crisis, incident, or emergency management
systems
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Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced Referral Payment Plan
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion or
belief, sex, sexual orientation, gender identity, national origin, disability,
veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every
Motorolan to be their most authentic self and to do their best work to deliver on
the promise of a safer world. If youd like to join our team but feel that you
dont quite meet all of the preferred skills, wed still love to hear why you
think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for
candidates with disabilities, or other physical or mental health conditions. To
request an accommodation, please email