Vaga de Partner Engineer II
1 vaga: | Publicada em 04/07
A combinar
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About the Role
As the Uber delivery offerings continue to grow, so does our ecosystem of tightly
integrated external partners. Partner Engineering is passionate about expanding,
improving, and scaling the integration ecosystem across multiple lines of
business. Partner Engineers work at the intersection of product, engineering, and
relationship management to help our partners achieve comprehensive integrations
that optimize all user experiences.
We seek an analytical problem solver with good business insight to help drive
solutions for strategic partners that integrate with Ubers APIs and other
supporting systems. The individual must have the ability to build rapport with
people inside and outside the organization and be comfortable engaging across all
levels of a company -- from engineers to executives. Partner Engineers manage
multiple projects simultaneously and must have meticulous organization skills with
a keen attention to detail. One of Ubers company values is to see the forest and
the trees - meaning the ability to zoom out and understand the why and adjust
the how as needed. This role must be strategic in opinion with the ability to
back it up with data.
What the Candidate Will Need / Bonus Points
As a Partner Engineer, you will be the technical liaison between Uber and our
external partners. You will work closely with these partners to integrate our
technologies, products, and services into their platforms, driving innovation and
enhancing user experiences. You will leverage your technical expertise to
understand partner requirements, provide technical guidance and support, and
develop solutions to meet their needs. You will also be challenged to find ways to
replicate these solutions at scale. This role requires strong communication
skills, technical proficiency, and a passion for building strategic partnerships.
Technical Integration:
Collaborate with strategic partners to integrate Ubers technologies, products,
and services into their platforms, ensuring seamless compatibility and
functionality.
Solution Development:
Develop customized solutions and integrations to meet partner requirements,
leveraging APIs, SDKs, and other tools.
Technical Support:
Provide technical guidance and support to partners throughout the integration
process, addressing any technical challenges or issues that arise. Uplevel and
improve our scaled technical support solutions for maximum success.
Relationship Management:
Build and maintain strong relationships with key stakeholders at partner
organizations, serving as the primary point of contact for technical discussions
and support.
Cross-Functional Collaboration:
Work closely with internal teams, including engineering, product management,
operations, and business development, to align on partner integration requirements
and deliver high-quality solutions.
Product Feedback:
Gather feedback from partners on Ubers products and services, advocating for
partner needs and driving product improvements and enhancements.
Documentation and Training:
Create technical documentation, tutorials, and training materials to support
partner integration efforts and facilitate knowledge transfer.
Technical Expertise:
Stay up-to-date on Ubers latest technologies, products, and industry trends,
serving as a subject matter expert for both internal teams and external partners.
Process Improvement:
Analyze existing processes and workflows to identify areas for optimization and
efficiency gains.
Propose and implement scalable solutions to streamline partner engagement,
onboarding, and support processes.
Continuously monitor and evaluate the effectiveness of implemented improvements,
making adjustments as necessary.
Scaling Operations:
Develop strategies to scale partner engagement and support operations efficiently
as the partner ecosystem grows.
Implement scalable systems and tools to automate repetitive tasks and streamline
operations.
Collaborate with internal teams, such as product development and customer support,
to ensure scalability and alignment with company objectives.
Basic Qualifications
Degree in Computer Science, a related discipline, or meaningful industry
experience.
5-10 years of experience in an external-facing technical role
Intimate knowledge of APIs and adjacent technologies
SQL and/or other data analytics skills
Excellent communication and interpersonal skills, with the ability to effectively
engage with both technical and non-technical senior stakeholders
Strong problem-solving skills and a proactive, results-driven approach
Python programming skills focused on data analysis
Fluency in Portuguese and English, both written and verbal
Bonus Points if
Fluency in Spanish, both written and verbal.
We welcome people from all backgrounds who seek the opportunity to help build a
future where everyone and everything can move independently. If you have the
curiosity, passion, and collaborative spirit, work with us, and lets move the
world forward, together.
Offices continue to be central to collaboration and Ubers cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to spend
at least half of their work time in their assigned office. For certain roles, such
as those based at green-light hubs, employees are expected to be in-office for
100% of their time. Please speak with your recruiter to better understand
in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or
as required by applicable law. To request an accommodation, please reach out to