Vaga de HR Specialist LATAM
1 vaga: | Publicada em 04/07
A combinar
Sobre a vaga
Sobre a NCR
A NCR Corporation (NYSE:
NCR) é líder na transformação, conexão e execução de plataformas de tecnologia
para bancos, lojas e restaurantes autogerenciados. A NCR está sediada em Atlanta,
Geórgia, com 38.000 funcionários em todo o mundo. NCR é uma marca comercial da NCR
Corporation nos Estados Unidos e em outros países.
Our HR Specialist responds to inquiries regarding HR policy and procedure, the HR
Portal and HR self-service forms associated with particular HR transactions.
Key Roles and Responsibilities:
Primary responsibility of role is to respond to inquiries regarding HR policy and
procedure, the HR Central Portal and HR self-service forms associated with
particular HR transactions
Interact directly with managers, employees, and other HR staff;
Accepts and routes requests for assistance over the telephone, via e-mail, via
live chat, and through web forms, working directly with employees to resolve
recurring or standard HR related concerns.
Ensure regional processes are aligned with the HR model and structure maximizing
efficiency through the use of HR portal technology, HR Central and subject matter
experts.
Key HR Projects and Initiatives:
Participate and assist in the direction of various projects, providing oversight
and/or coordination of key projects within the HR team.
HR Service Delivery Education & Training:
Train new talent and educate current talent relative to ongoing upgrades and
changes, including developing accurate and updated documentation.
Provides language support for policies, procedures and transactions in the NAMER
and LATAM region with principal support for Brazil.
Handles health and safety tasks for Brazil.
Manages transactions for HR Purchasing which includes generating and monitoring
purchase orders and invoice processing.
Gathers information and records data in HR tools
Monitors transaction status and escalates transactions, as necessary
Provides feedback regarding accuracy of internal knowledge articles and other
customer contact tools.
Prepares error-free written communication including e-mails and letters
Escalation of appropriate actions to other parties
Follow up with employees to ensure completion of task within specified performance
parameters
Generates daily and weekly incident reporting, translate/create documents, as
necessary
Translates/creates documents, as necessary
Provide HR, Payroll, Benefits support at a generalist level
Employees Data:
Guarantee that employees keep their personal data updated in Workday
Personnel files:
Keep the documents filed and in order
Gather documentation to support labor claims
Support local events for HR Programs
Work Environment:
Day shift to accommodate NAMER and LATAM operations.
Involves prolonged periods of PC usage in a fast-paced environment.
Is accountable for continuously receiving and handling high volumes of work
orders.
Works in a team environment; interacts with multiple internal and external
contacts.
Key Competencies
Process Improvement.
Analytical Skills
Results Focus
Technology Savvy
Project Management
Global Mindset
Problem Solving Skills
Strong Communication Skills
Basic Qualifications and Experience:
Bachelors degree
At least 1 to 3 years of related experience
Proficient Portuguese, Spanish and English speaker who can read, write, and
effectively communicate in the same languages.
Excellent Business Writing and Verbal Communication Skills
Proficiency in Microsoft Word Excel and Outlook
Attention to Detail and Organization
Demonstrated ability to handle multiple tasks simultaneously and work in a
fast-paced environment
As ofertas de emprego estão condicionadas à aprovação dos critérios de triagem
aplicáveis a vaga.
Declaração de oportunidade de emprego igualitária
Integrado aos nossos valores compartilhados está o compromisso da NCR com a
diversidade e a igualdade de oportunidades de emprego. Todos os candidatos
qualificados são considerados aptos a ocupar a vaga, independentemente de sexo,
idade, raça, cor, credo, religião, nacionalidade, deficiência, orientação sexual,
identidade de gênero, serviço militar, informações genéticas ou qualquer outra
característica ou conduta protegida por lei. A NCR está comprometida em ser uma
empresa globalmente inclusiva, onde todas as pessoas são tratadas de maneira
justa, reconhecidas por sua individualidade, promovidas com base no desempenho e
incentivadas a se esforçar para alcançar o máximo do seu potencial. Devemos
entender e respeitar as diferenças entre todas as pessoas. Cada indivíduo da NCR é
responsável por isso e por apoiar um ambiente globalmente diverso.
Declaração para Consultorias de Recrutamento Externo
Para TODAS as consultorias de recrutamento:
a NCR só aceita currículos de consultorias listadas como fornecedores. Não
encaminhe currículos para o nosso sistema de rastreamento de candidatos,
colaboradores ou qualquer instalação da NCR.
A NCR não se responsabiliza por quaisquer taxas ou encargos associados a
currículos não solicitados.