Vaga de GenO CSS Service Solution Architect
1 vaga: | Publicada em 04/07
A combinar
Sobre a vaga
What you'll do
Oracle Customer Success Services (CSS) is a services business unit within Oracle
that establishes long-term enhanced support and managed service relationships with
many of Oracle's largest customers. Click here for more information about CSS.
CSS Service Solution Architect (SSA) play a key role in the continual evolution of
our world class community of Service Solution Architects, assisting with community
management, knowledge sharing, community communication and best practice
collateral capture and creation. Each Associate will also be expected to become
expert in a specific set of Oracle CSS service offerings, contribute to the
creation of collateral and providing guidance to our Service Solution Architects
and our sales force on those services.
As an Service Solution Architect you will contribute to the continual evolution of
our CSS EMEA Service Solution Architect community, assisting with community
management, knowledge sharing, community communication and best practice
collateral capture and creation
Provide pre-sales service solution guidance to our Service Solution Architects and
our sales force on specific service solutions
Participate with our Service Solution Architects in the design, validation, and
presentation of Oracle service solutions
Participate in problem solving, with assistance and guidance, in understanding and
applying company policies and procedures.
Learn from experts from a wide network across Oracles EMEA and Global teams
Use Oracle internal tools, resources and network to learn and stay up to date with
on innovation and leading technologies
Contribute as a team member on projects together with Oracle experts and leaders
Consult with the Service Solution Architect community to understand their
requirements and provide that community with assistance, collateral and
improvement initiatives
Learn how to design compelling service solutions using Oracle leading technology
and services innovation
What you'll bring
Bachelor degree or up to 2 years relevant experience.
Technical aptitude:
You have an interest, understanding and curiosity in cloud technology and services
concepts
Fluency in English and local language
Communication skills:
You have an ability to collaborate and present concepts clearly.
Innovation:
Youre open to new ideas and challenges
Agility:
Youre a pro at embracing change. Your self-confidence helps you learn and adapt
wherever you go
Drive:
You have a roll-up-the-sleeves and get the job done attitude
High energy:
Youre optimistic, always eager to interact and influence people
Teamwork:
Youre a fantastic team player who also loves smashing individual goals
Critical thinking:
Youre a natural strategist who can analyze situations, identify issues, and solve
problems creatively
Resilient and capable of working effectively under pressure
Strong organization, negotiation and planning skills
Love & passion for customer success and world class IT services
Career Level - IC1
As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle
todays problems. True innovation starts with diverse perspectives and various
abilities and backgrounds.
When everyones voice is heard, were inspired to go beyond whats been done
before. Its why were committed to expanding our inclusive workforce that
promotes diverse insights and perspectives.
Weve partnered with industry-leaders in almost every sectorand continue to
thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance
flourishes. We offer a highly competitive suite of employee benefits designed on
the principles of parity and consistency. We put our people first with flexible
medical, life insurance and retirement options. We also encourage employees to
give back to their communities through our volunteer programs.
Were committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for a
disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex,
national origin, sexual orientation, gender identity, disability and protected
veterans status, or any other characteristic protected by law. Oracle will
consider for employment qualified applicants with arrest and conviction records
pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer