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Vaga de GenO CSS Service Solution Architect

1 vaga: | Publicada em 04/07

Sobre a vaga

What you'll do Oracle Customer Success Services (CSS) is a services business unit within Oracle that establishes long-term enhanced support and managed service relationships with many of Oracle's largest customers. Click here for more information about CSS. CSS Service Solution Architect (SSA) play a key role in the continual evolution of our world class community of Service Solution Architects, assisting with community management, knowledge sharing, community communication and best practice collateral capture and creation. Each Associate will also be expected to become expert in a specific set of Oracle CSS service offerings, contribute to the creation of collateral and providing guidance to our Service Solution Architects and our sales force on those services. As an Service Solution Architect you will contribute to the continual evolution of our CSS EMEA Service Solution Architect community, assisting with community management, knowledge sharing, community communication and best practice collateral capture and creation Provide pre-sales service solution guidance to our Service Solution Architects and our sales force on specific service solutions Participate with our Service Solution Architects in the design, validation, and presentation of Oracle service solutions Participate in problem solving, with assistance and guidance, in understanding and applying company policies and procedures. Learn from experts from a wide network across Oracles EMEA and Global teams Use Oracle internal tools, resources and network to learn and stay up to date with on innovation and leading technologies Contribute as a team member on projects together with Oracle experts and leaders Consult with the Service Solution Architect community to understand their requirements and provide that community with assistance, collateral and improvement initiatives Learn how to design compelling service solutions using Oracle leading technology and services innovation What you'll bring Bachelor degree or up to 2 years relevant experience. Technical aptitude: You have an interest, understanding and curiosity in cloud technology and services concepts Fluency in English and local language Communication skills: You have an ability to collaborate and present concepts clearly. Innovation: Youre open to new ideas and challenges Agility: Youre a pro at embracing change. Your self-confidence helps you learn and adapt wherever you go Drive: You have a roll-up-the-sleeves and get the job done attitude High energy: Youre optimistic, always eager to interact and influence people Teamwork: Youre a fantastic team player who also loves smashing individual goals Critical thinking: Youre a natural strategist who can analyze situations, identify issues, and solve problems creatively Resilient and capable of working effectively under pressure Strong organization, negotiation and planning skills Love & passion for customer success and world class IT services Career Level - IC1 As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer