Vaga de Engagement Manager, gTech (English, Portuguese)
1 vaga: | Publicada em 12/10
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Qualification
Minimum qualifications:
Bachelors degree or equivalent practical experience.
8 years of experience in a project/program management, consulting, or client
facing role.
Ability to communicate in English and Portuguese fluently to support client
relationship management in this region.
Preferred qualifications:
Ability to develop internal and external stakeholder networks, navigating Google
and the client side to build relationships necessary to deliver against strategic
plans and projects.
Ability to grow in ambiguity, solve complex problems and navigate effectively
across a large organization and highly distributed team.
Strong technical project management enabling multiple cross-functional teams to
deliver against plan.
Description
Google creates products and services that make the world a better place, and
gTechs role is to help bring them to life. Our teams of trusted advisors support
customers globally. Our solutions are rooted in our technical skill, product
expertise, and a thorough understanding of our customers complex needs. Whether
the answer is a bespoke solution to solve a unique problem, or a new tool that can
scale across Google, everything we do aims to ensure our customers benefit from
the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
Update existing solution content or create repeatable content (e.g., best
practices recommendations, tutorials, blog articles, sample code) and ensure
effective documentation of repeatable solutions.
Help generate partner insights and participate in business reviews with partners
to formulate partner strategies.
Manage project planning, status reporting, timeline estimation, issue tracking,
meeting facilitation, and project documentation.
Help execute and sustain solutions based on user/partner/client business
objectives and technical requirements that have been previously defined,
developed, and approved.
Help identify trends of solution issues across users/partners/clients and
collaborate with internal teams to mitigate risks in the future.
Summary
Bachelors degree or equivalent practical experience.
8 years of experience in a project/program management, consulting, or client
facing role.
Ability to communicate in English and Portuguese fluently to support client
relationship management in this region.