Vaga de CX Solution Advisor Specialist
1 vaga: | Publicada em 04/10
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We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on
collaboration and a shared passion to help the world run better. How? We focus
every day on building the foundation for tomorrow and creating a workplace that
embraces differences, values flexibility, and is aligned to our purpose-driven and
future-focused work. We offer a highly collaborative, caring team environment with
a strong focus on learning and development, recognition for your individual
contributions, and a variety of benefit options for you to choose from.
Are you ready to be part of one of the best companies to work for globally? At
SAP, we are looking for a CX Solution Advisor Specialist brimming with energy,
empathy, and a passion for learning to join our world-class team. If you are
someone who thrives on technological challenges and has a positive attitude, we
want to meet you!
What Will You Do?
As an essential part of our team, you'll be the wizard behind product presentations and demonstrations before and after the sale. Your role doesn't stop there:
you'll be involved at every stage of the process, from demand generation to supporting the adoption and expansion of our solutions. Heres a glimpse of your daily responsibilities:
Presentations and Demonstrations:
Impress our prospective and existing customers with your ability to explain and
demonstrate our SAP CX solutions. Mainly focus on Marketing business process
Business Development:
Build and strengthen links with SAP's global and local structure.
Help create product materials that inspire and motivate our sales force.
Expansion and Adoption:
Assist in expanding our installed SAP base and capturing new clients across
diverse industries such as Utilities, Retail, CPG, Wholesale, and Telco.
Ensure everyone understands our competitive advantages and how our SAP CX
solutions integrate seamlessly with SAP BackOffice.
Specialized Knowledge:
Be an expert in at least two SAP CX solutions, with a special focus on SAP Emarsys
or another world-class marketing solution.
Design business architectures that include solutions from other SAP portfolios.
Advisory and Collaboration:
Act as a trusted advisor for internal and external customers.
Stay informed about implementation issues and ensure this knowledge is reflected
in all activities.
Travel:
Prepare to travel and explore new places an incredible opportunity for
professional and personal growth!
What you bring
Education:
A bachelor's degree in computer science or a related field, or equivalent
experience.
Languages:
Fluent in English and Spanish.
Experience:
Extensive experience in pre-sales and supporting complex, multi-solution
architectures.
Experience in maintaining SAP CX products.
Technical Knowledge:
Deep knowledge and experience in SAP Emarsys or another world-class marketing
solution, along with desirable knowledge of other SAP CX products (SAP Commerce
Cloud, SAP Sales & Service, others).
Your superpowers
Communication and Interpersonal Skills:
Exceptional communication and interpersonal skills; able to inspire and lead
within internal teams.
Teamwork and Empathy:
A true team player who fosters collaboration and shows empathy towards colleagues
and customers.
Resilience:
The ability to adapt and handle complex and ever-changing situations.
Problem Solving:
Stay aware of implementation issues and ensure this knowledge is reflected in all
activities.
Beyond the tasks
Responsibility
Accountable for delivering the outcomes of assigned sub-projects, working
independently within your area of responsibility.
Contributing to key milestones and being part of high-performance teams.
Complexity
Working on sub-projects and activities of moderate complexity, providing solutions
that improve existing systems and processes.
Providing regular updates to managers or project managers on business statuses.
Experience and Technical Skills
Competence in various tools, procedures, and programming languages used to
accomplish daily tasks.
Why SAP?
SAP is not just a global leader in enterprise solutions. We are a vibrant
community striving to innovate and improve every day. Join us and be part of an
adventure where your professional growth is guaranteed.
Apply Now
Are you ready to take on the challenge and grow with us? Join our dynamic team and
contribute to the continuous success of SAP in the CX industry. We are excited to
meet you!
Location:
São Paulo
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work
together more efficiently and use business insight more effectively. Originally
known for leadership in enterprise resource planning (ERP) software, SAP has
evolved to become a market leader in end-to-end business application software and
related services for database, analytics, intelligent technologies, and experience
management. As a cloud company with two hundred million users and more than one
hundred thousand employees worldwide, we are purpose-driven and future-focused,
with a highly collaborative team ethic and commitment to personal development.
Whether connecting global industries, people, or platforms, we help ensure every
challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAPs culture of inclusion, focus on health and well-being, and flexible working
models help ensure that everyone regardless of background feels included and
can run at their best. At SAP, we believe we are made stronger by the unique
capabilities and qualities that each person brings to our company, and we invest
in our employees to inspire confidence and help everyone realize their full
potential. We ultimately believe in unleashing all talent and creating a better
and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees:
Only permanent roles are eligible for the SAP Employee Referral Program, according
to the eligibility rules set in the SAP Referral Policy. Specific conditions may
apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to
their age, race, religion, national origin, ethnicity, age, gender (including
pregnancy, childbirth, et al), sexual orientation, gender identity or expression,
protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with
an external vendor.
Requisition ID:
406696 | Work Area:
Presales | Expected Travel:
0 - 10% | Career Status:
Professional | Employment Type:
Regular Full Time | Additional Locations:
#LI-Hybrid.
Job Segment:
Pre-Sales, Cloud, ERP, SAP, Computer Science, Sales, Technology