Vaga de Customer Optimization Specialist I, Customer Optimization & Acceleration
1 vaga: | Publicada em 08/10
- A combinar
Sobre a vaga
As a Customer Optimization and Acceleration Specialist I, you will play a pivotal
role in driving financial success for AWS customers by creating and delivering
executive-level content, serving as a subject matter expert in cost and commercial
aspects throughout the customer life-cycle, and empowering clients with tools for
effective cloud and IT spend management. Additionally, you'll lead the way in
assessing reporting needs, establishing KPIs, and managing multiple strategic
requests to ensure continuous progress and success in customer transformation and
optimization initiatives.
Key job responsibilities
" Act as a financial advisor and collaborate with AWS account team, to build and
deliver executive content (such as financial business case, Return on Investment
and Total Cost of Ownership Analysis, cost optimization strategies)
" Become the subject matter expert in all cost and commercial related aspects of
the customer life-cycle
" Educate and enable customers with tools to successfully manage cloud and IT
spend
" Assessing reporting and analytic needs of customers and identifying solution and
approach to meet those needs.
" Communicate, establish, and measure KPIs to track progress and success of
transformation and optimization within customer organizations
" Manage numerous requests concurrently & strategically
" Understand and communicate billing, forecasting, and budgeting best practices
A day in the life
A Day in the Life of an AWS Optimization Specialist
6:30 am - Wake up bright and early, grab a quick coffee, and get ready to tackle
the day ahead. As an AWS Optimization Specialist, you know every day is filled
with exciting new challenges and opportunities to help your customers succeed.
8:00 am - Arrive at the office, ready to dive into the latest data and analytics.
You'll be spending the morning reviewing usage patterns, forecasting costs, and
identifying areas where customers can optimize their AWS spend. Your keen eye for
detail and analytical prowess will be put to the test as you uncover hidden
opportunities for your customers.
10:00 am - Time for a video call with one of your largest enterprise customers.
They're looking to scale their cloud infrastructure and need your expertise to
ensure they're leveraging the full economic potential of AWS. You'll collaborate
with their IT, operations, and finance teams to understand their pain points and
develop a tailored plan to streamline their cloud utilization and reduce costs.
12:00 pm - Break for a quick lunch, but the work doesn't stop! You'll use this
time to stay up-to-date on the latest AWS service updates, industry trends, and
best practices. Constantly learning and adapting is key in this fast-paced
environment.
1:30 pm - Back in the zone, you'll dive into a complex data set to create a
financial model for a customer looking to migrate more workloads to the cloud.
Your ability to simplify complex information and provide clear, actionable
recommendations will be crucial in helping them navigate the transition.
3:00 pm - It's time to roll up your sleeves and get hands-on. You'll be working
directly with a customer's IT team to reengineer their internal processes and
implement best practices for cloud adoption. Your technical acumen and
customer-centric approach will shine as you guide them through the journey.
5:00 pm - Before heading home, you'll take a moment to reflect on the day's
achievements. Seeing the positive impact you've had on your customers' businesses
is the most rewarding part of being an AWS Optimization Specialist. You can't wait
to see what tomorrow has in store!
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasnt followed a traditional path, or
includes alternative experiences, dont let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating thats
why customers from the most successful startups to Global 500 companies trust our
robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity
groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our Conversations
on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire
us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best
Employer. Thats why youll find endless knowledge-sharing, mentorship and other
career-advancing resources here to help you develop into a better-rounded
professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home, theres
nothing we cant achieve in the cloud.
5+ years of Microsoft Excel experience
Bachelor's degree in Business Administration, Finance, Economics, Computer
Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience defining, refining and implementing sales processes, procedures and
policies or equivalent..