Vaga de Chefe de Restaurante
1 vaga: | Publicada em 04/10
- A combinar
Sobre a vaga
JOB SUMMARY
Accountable for overall success of the daily kitchen operations. Exhibits culinary
talents by personally performing tasks while leading the staff and managing all
food related functions. Works to continually improve guest and employee
satisfaction while maintaining the operating budget. Supervises all kitchen areas
to ensure a consistent, high quality product is produced. Responsible for guiding
and developing staff including direct reports. Must ensure sanitation and food
standards are achieved.
CANDIDATE PROFILE
Education and Experience
" High school diploma or GED; 4 years experience in the culinary, food and
beverage, or related professional area.
OR
" 2-year degree from an accredited university in Culinary Arts, Hotel and
Restaurant Management, or related major; 2 years experience in the culinary, food
and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met
" Manages kitchen shift operations and ensures compliance with all Food & Beverage
policies, standards and procedures.
" Estimates daily production needs on a weekly basis and communicates production
needs to kitchen personnel daily.
" Assists Executive Chef with all kitchen operations and preparation.
" Prepares and cooks foods of all types, either on a regular basis or for special
guests or functions.
" Develops, designs, or creates new applications, ideas, relationships, systems,
or products, including artistic contributions.
" Assists in determining how food should be presented and creates decorative food
displays.
" Maintains purchasing, receiving and food storage standards.
" Ensures compliance with food handling and sanitation standards.
" Performs all duties of kitchen managers and employees as necessary.
" Recognizes superior quality products, presentations and flavor.
" Ensures compliance with all applicable laws and regulations.
" Follows proper handling and right temperature of all food products.
" Operates and maintains all department equipment and reports malfunctions.
" Checks the quality of raw and cooked food products to ensure that standards are
met.
Leading Kitchen Operations
" Supervises and coordinates activities of cooks and workers engaged in food
preparation.
" Leads shifts while personally preparing food items and executing requests based
on required specifications.
" Utilizes interpersonal and communication skills to lead, influence, and
encourage others; advocates sound financial/business decision making; demonstrates
honesty/integrity; leads by example.
" Encourages and builds mutual trust, respect, and cooperation among team members.
" Serves as a role model to demonstrate appropriate behaviors.
" Maintains the productivity level of employees.
" Ensures employees understand expectations and parameters.
" Establishes and maintains open, collaborative relationships with employees and
ensures employees do the same within the team.
" Ensures property policies are administered fairly and consistently.
" Communicates performance expectations in accordance with job descriptions for
each position.
" Recognizes success performance and produces desired results.
Ensuring Exceptional Customer Service
" Provides services that are above and beyond for customer satisfaction and
retention.
" Manages day-to-day operations, ensuring the quality, standards and meeting the
expectations of the customers on a daily basis.
" Sets a positive example for guest relations.
" Empowers employees to provide excellent customer service.
" Interacts with guests to obtain feedback on product quality and service levels.
" Handles guest problems and complaints.
Maintaining Culinary Goals
" Achieves and exceeds goals including performance goals, budget goals, team
goals, etc.
" Develops specific goals and plans to prioritize, organize, and accomplish your
work.
" Utilizes the Labor Management System to effectively schedule to business demands
and for tracking of employee time and attendance.
" Trains employees in safety procedures.
Managing and Conducting Human Resource Activities
" Identifies the developmental needs of others and coaching, mentoring, or
otherwise helping others to improve their knowledge or skills.
" Improves service by communicating and assisting individuals to understand guest
needs, providing guidance, feedback, and individual coaching when needed.
" Participates in the employee performance appraisal process, providing feedback
as needed.
" Brings issues to the attention of the department manager and Human Resources as
necessary.
Additional Responsibilities
" Provides information to supervisors, co-workers, and subordinates by telephone,
in written form, e-mail, or in person.
" Analyzes information and evaluating results to choose the best solution and
solve problems.
" Attends and participates in all pertinent meetings.
Marriott International is an equal opportunity employer. We believe in hiring a
diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Be
begin
belong
become
JW Marriott is part of Marriott International's luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
youre happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brands namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience unlike
any other, where youll be part of a community and enjoy true camaraderie with a
diverse group of co-workers. JW creates opportunities for training, development,
recognition and most importantly, a place where you can pursue your passions in a
luxury environment with a focus on holistic well-being. Treating guests
exceptionally starts with the way we take care of our associates. Thats The JW
Treatment". In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.