Vaga de Auxiliar de Reservas

Hotel Villa Lobos Ltda is pleased to announce an exciting opportunity for an experienced Reservations Assistant to join our dynamic team. As a Reservations Assistant, you will play a crucial role in ensuring our guests have a seamless and enjoyable experience from reservation to check-out. Your primary responsibilities will include managing reservations, handling customer inquiries, and providing exceptional customer service. Key Responsibilities: - Manage reservations, ensuring accuracy and efficiency. - Handle customer inquiries and provide prompt and courteous responses. - Maintain a high level of customer service and satisfaction. - Work closely with other departments to ensure smooth operations. - Utilize reservation systems effectively and efficiently. - Maintain up-to-date knowledge of hotel services, amenities, and promotions. Qualifications: - Proven experience as a Reservations Assistant or similar role in the hospitality industry. - Excellent communication and customer service skills. - Strong organizational and multitasking abilities. - Proficiency in reservation systems and Microsoft Office Suite. - Ability to work in a fast-paced environment and handle pressure. - Flexibility to work in shifts, weekends, and holidays. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated, customer-focused professional looking to advance your career in hospitality, we would love to hear from you. To apply, please submit your resume and cover letter to our HR department. We look forward to reviewing your application. Hotel Villa Lobos Ltda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.