Vaga de Analyst Program Management, Advisors Client Services
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Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone,
everywhere by making transactions safe, simple, smart and accessible. Using secure
data and networks, partnerships and passion, our innovations and solutions help
individuals, financial institutions, governments and businesses realize their
greatest potential. Our decency quotient, or DQ, drives our culture and everything
we do inside and outside of our company. We cultivate a culture of inclusion for
all employees that respects their individual strengths, views, and experiences. We
believe that our differences enable us to be a better team one that makes better
decisions, drives innovation and delivers better business results.
Title and Summary
Analyst Program Management, Advisors Client Services
Junior Project Manager
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining
customers by managing fraud and risk, enhancing cybersecurity, and improving the
digital payments experience. We provide value-added services and leverage
expertise, data-driven insights, and execution. Our Advisors & Consulting Services
team combines traditional management consulting with Mastercards rich data
assets, proprietary platforms, and technologies to provide clients with powerful
strategic insights and recommendations. Our teams work with a diverse global
customer base across industries, from banking and payments to retail and
restaurants.
The Advisors & Consulting Services group has five specializations:
Strategy & Transformation, Performance Analytics, Business Experimentation,
Marketing, and Program Management. Our Program Management consultants lead clients
through business transformations by implementing strategically important
Mastercard assets and services to bring value and drive growth. They serve as the
Center of Engagement across all stakeholders within Mastercard and the clients
organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:
https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
You will manage individual projects with minimal supervision, including tracking
metrics, handling complex analyses, and preparing communications to report back to
client and internal leadership. You will develop practical recommendations,
contribute to team discussions on implications of analyses, and work alongside the
clients staff on each project, assisting with implementation tasks.
Client Impact
· Provide input on multiple small and large high-value projects across a range of
industries and problem statements
· Contribute proven, accredited change skills, domain experience, and delivery
methodology to help clients drive measurable value
· Collaborate with Mastercard team to understand clients needs, challenges,
agenda, and risks
· Develop working relationship with client analysts/managers, and act as trusted
and reliable partner
· Identify resources and assign responsibilities, track, and forecast effort and
report on expense vs. earned value
Team Collaboration & Culture
· Collaborate with senior project delivery consultants to implement strategically
important assets and services
· Independently coordinate a complex range of activities and effectively identify
and proactively solution risks and impacts on timelines
· Lead internal and client meetings with strong communication skills
· Contribute to the firm's intellectual capital and be a strong brand ambassador
for Mastercard and Data & Services
· Receive mentorship from consulting leaders for professional growth and
development
Qualifications
Basic qualifications
· Undergraduate degree with work experience in project management and change
management methodologies and techniques
· 2-3 years of Project Management experience
· Exposure to financial institutions, payments, and/or consultancies
· Relevant teamwork and client or internal stakeholder management experience
· Logical, structured thinking
· Advanced Word, Excel, and PowerPoint skills
· Ability to perform multiple tasks with multiple clients in a fast-paced,
deadline-driven environment
· Ability to communicate effectively in English and the local office language (if
applicable)
· Eligibility to work in the country where you are applying, as well as apply for
travel visas as required by travel needs
Preferred qualifications
· Have completed or interested in pursuing recognized professional accreditation,
such as Project Management Professional (PMP)
· Knowledge of Project Management tools
· Exposure to payments and/or retail banking or merchants
· Ability to identify problems, brainstorm and analyze answers, and implement the
best solutions
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone,
everywhere by making transactions safe, simple, smart, and accessible. Using
secure data and networks, partnerships and passion, our innovations and solutions
help individuals, financial institutions, governments, and businesses realize
their greatest potential. Our decency quotient, or DQ, drives our culture and
everything we do inside and outside of our company. We cultivate a culture of
inclusion for all employees that respects their individual strengths, views, and
experiences. We believe that our differences enable us to be a better team one
that makes better decisions, drives innovation, and delivers better business
results.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercards security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercards
guidelines.