Vaga de Ams Service Manager

Hibrido em São Paulo, escritório 1 ou 2 vezes na semana, próximo ao Shopping Morumbi+ 6 years5+ years of AMS experience.hands-on management of application management services (AMS) delivery team, specific service level agreement (SLA) metrics and key performance indicators (KPIs), and day-to-day process management. The AMS Manager must understand, manage and balance priorities for the AMS teamas workload, both onshore and offshore. Responsible for leading cross-functional/technical issue resolution and coordination within the AMS team, escalating as necessary. Experience Required 7 - 7 Years Industry Type IT Employment Type Permanent Location Brazil